Friday, June 5, 2009

Installation Error in Windows Live OneCare

Windows Live OneCare provides online scan for the viruses, malwares, spywares Windows Live OneCare is a computer security and performance enhancement service developed by Microsoft for some of its Windows operating systems.
Symptoms: You may face the following error messages during Windows Live OneCare installation:--
1. Urgent: Connect to the internet to finish installing OneCare – OneCare needs to connect to the internet to complete the installation
2. OneCare cannot complete the installation at this time because of a problem connecting to the service.
Cause:
1. Damaged Windows System Files on the computer.
2. Connectivity issues exist that are caused by third-party security software such as firewalls, proxy servers, and Internet accelerator software.
Troubleshooting Methods: You can get rid off this issue by following these steps:--
1. Uninstall any third-party firewall or Internet security programs such as Parental Control. And remove any Internet accelerator programs. Then try to complete the installation.
2. If you are running Windows Vista or Microsoft Windows XP, download and then run the FixCompleteInst.exe tool to repair the cryptographic service files. To access the FixCompleteInst.exe tool, visit the following Microsoft Web site:
http://download.microsoft.com/download/7/1/2/712dfabb-06ed-456d-81c0-9219940838e1/FixCompleteInst.exe (http://download.microsoft.com/download/7/1/2/712dfabb-06ed-456d-81c0-9219940838e1/fixcompleteinst.exe)
If you are in an enterprise environment, such as an office building that uses a proxy server, try to complete the installation outside this environment.
3. Reset Microsoft Internet Explorer as the default browser by the following steps:--
* Open Control Panel.
* Double-click Internet Options.
* On the Programs tab, under Default web browser, click Make Default.
* Select the Tell me if Internet Explorer is not the default web browser check box.
4. Remove Proxy Settings in Internet Options. To do this, follow the steps that are appropriate for the operating system that you are using.
5. Verify that the system date and time are set correctly.
6. Repair the installation of the Microsoft .NET Framework 2.0 by the following steps:--
* Open Control Panel.
* Double-click Add or Remove Programs.
* Look in the list for Microsoft .NET Framework 2.0, and then highlight the entry.
* Click Change/Remove, and then follow the prompts to repair the installation.

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